Get in Touch
We love hearing from our users. Whether you have found a bug in the calculator, have a suggestion for a new feature, or just want to share how the tool helped you plan your future, please reach out.
How to Reach Us
📧 Email Support
For general enquiries, bug reports, or press questions, please email us at:
support@studentdebtcalculator.co.uk
- Response Time: We aim to reply to all queries within 48 hours.
- Bug Reports: If you are reporting a calculation error, please let us know which Loan Plan (e.g., Plan 2) and which browser (e.g., Chrome on iPhone) you were using.
📮 Registered Office
If you need to reach us by post, our correspondence address is:
Student Debt Calculator UK Office 3, Winsor Newton Building, Whitefriars Lane, Harrow, HA3 5RN, United Kingdom
⚠️ Important Note Before You Contact Us
We are Developers, Not Financial Advisors.
Please remember that our team consists of web developers and data enthusiasts.
- We CAN help with: Technical issues with the website, explaining how the calculator logic works, or clarifying the definitions of terms like “RPI” or “Threshold.”
- We CANNOT help with: Personal financial advice, dealing with the Student Loans Company (SLC) on your behalf, or telling you whether you should or should not pay off your loan.
Privacy Warning: For your own security, please do not include sensitive personal financial information (such as bank account numbers, National Insurance numbers, or screenshots of your bank statements) in your emails to us.